Helpful tips before leaving

Planning your trip

In order to allow the gradual return of normal travel activities under COVID-19 protocol, all travelers will need to adapt to this new reality by complying with health rules and sanitary measures put in place to ensure safe travel. Since our priority is the health and safety of our clients and employees, as well as that of their loved ones, Vélo Québec Voyages makes sure to work with service providers who share this priority.  
 
In order to minimize the spread of the virus, our service providers in the tourism sector (air carrier, accommodations, restaurants, recreation and transportation) have established a comprehensive intervention plan. It includes several measures for preventing and controlling the risks of COVID-19 infection among both employees and clients, all in accordance with the recommendations of public health and government authorities.
 
Please note that certain measures implemented by the government to mitigate the risks of COVID-19 transmission following an outbreak can result in the unexpected shutdown of services, activities or premises, a situation beyond the control of Vélo Québec Voyages. In the event that certain service providers are closed or not reopened, the agency reserves the right to modify the packages by offering customers comparable options.

Be prepared to answer questions related to COVID-19 upon arriving at a service provider’s and to comply with the measures put in place. If you or your travel companions show symptoms or have been in contact with infected people, you may be denied access to the premises. 
 
Please note that detailed procedures are provided in the case where a client shows symptoms or tests positive for COVID-19. Any questions can be directed to the personnel of the establishment where you are staying.   
 
Regarding trips requiring bus transportation, Vélo Québec Voyages is also committed to respecting and ensuring respect for this sector’s sanitary measures, in order to allow visitors to have a safe experience.
 

Reminder of travel measures issued by the Government of Canada

In the context of COVID-19, the traveler must comply with the rules established by the governments, the Public Health Agency of Canada, local authorities of the countries visited, the carriers involved, as well as all non-essential service providers with whom the traveler will be dealing with on any given trip. 

It is the traveler’s responsibility to carefully read the rules and measures put in place:
  • Find out about travel requirements in Quebec, in the various provinces in Canada or internationally;
  • Be aware of the entry and exit conditions of the countries visited or in transit;
  • Obtain and present the appropriate vaccination documents (vaccination passport) to have access to non-essential services. The carrier or the competent authorities may refuse access on board or entry into a country to any traveler, due to non-compliance with the requirements (documents, authorization, vaccination, etc.)
  • Comply with entry requirements, if applicable: temperature measurement, proof of a negative screening test, questionnaire on your state of health. These directives are subject to change without notice depending on the destination;
  • Make sure you have adequate travel insurance that includes coverage for COVID-19.
See the Additional Resources section below for invaluable information related to the current travel situation.
 

Reminder of the general public health guidelines to be respected at all times and in all places

You are responsible for complying with general public health guidelines in order to prevent and control the risks of exposure during your trip. 
  • Refrain from travelling if you have COVID-19 or show related symptoms: fever, cough or worsening cough, difficulty breathing, sudden loss of smell without nasal congestion, with or without a loss of taste.
  • Wash your hands often with warm, running water and soap for at least 20 seconds or disinfect your hands with an alcohol-based solution if you do not have access to water and soap. Practice hand hygiene before and after handling objects.
  • Avoid gatherings or lineups.
  • As much as possible, keep a physical distance from people you don’t live with from other people who do not live with you.
  • Wear a mask or face covering over your nose and mouth in enclosed or partially covered public spaces when required. Find out more


Checklist

Before going on a bike ride, anticipate the closure of certain businesses and restaurants or  modifications to their hours of operation. Anticipate the possible closure of certain water points, sanitary facilities and rest areas with public picnic tables, benches, etc.

Bring everything you need to be autonomous and avoid handling other people’s items, like:  
water bottles; food: snacks, lunch, etc.; Mmini repair kit. Bring also your COVID-19 kit: gloves; hydroalcoholic solution; disinfectant wipes; protective masks or face coverings.


Additional resources

We invite you to regularly consult the different resources listed below for the latest developments in the current situation.
 
Have more questions? Feel free to contact one of our travel consultants.

 

GOVERNMENT OF CANADA 
Official source of information from the Government of Canada.

 

GOVERNMENT OF QUÉBEC
Official source of information from the Government of Québec.

 

WORLD HEALTH ORGANIZATION 

 

AIRLINES COMPANIES 

Sanitary measures implemented by the airlines with which we travel.

Air Transat


Air Canada 

 

BLUE CROSS

Please note that some changes have been made to Blue Cross insurance solutions. Contact us if the FAQ does not answer your questions.

 

OFFICE DE LA PROTECTION DU CONSOMMATEUR